FVS Accounts Solution

PRINTER WON'T PRINT A SENT DOCUMENT

Problem:

I've asked for a printout but nothing comes out of the printer.

Solution:

If your printer was previoulsy working correctly, try one of the following: 

1.  Make sure the printer cables are still plugged in.

2. The print queue may have stopped. To check this click on START and then on 'Printers and Faxes'. Double click on the printer icon to display the print queue. Check the status coulmn for any error messages. You can then restart the current print job by clicking on Document \ Restart.

Alternatively, delete the contents of the print queue and then try printing again.

3. If your printer is connected to a printer server box, jobs can get stuck in side the box. remove the power cord to empty the print buffer and then replace it. This should clear the contents of the print buffer and allow jobs to start printing again.